Publications Related to Customer Relationship Management and CRM Guide - Management Review

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Computer Telephony Magazine and its expert editorial staff guides developers, purchasing and implementing products and services that add modern-day, resellers and end-user organizations in evaluating
 
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Beyond Computing
Magazine which helps top-level executives align their technology investments with their business strategies in order to gain a competitive advantage using technology.
 
Call Center Magazine
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5 principles for CRM success. Download the Pivotal business paper
 
Darwin Magazine
Magazine published by CXO Media Inc., a subsidiary of IDG, in order to serve non-technology business executives with industry and technology information.
 
Customer Service Group
Offers three publications: The Customer Service Newsletter (monthly newsletter for customer service and call center managers); The Customer Communicator (monthly training and motivation newsletter for frontline service representatives); Executiv.
 
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